Maintenance Unlimited, Inc. is a corporation that is owned and operated by Gabriel Nathan. Gabriel has the degree of a Bachelor of Business Administration and has been certified by the International Executives Housekeepers Association as a Registered Executive Housekeeper. For well over a decade, he has overseen all aspects of the business with the assistance of a very qualified management team. Under his leadership, the business has been very successful and has grown considerably.
Our office staff is always available by phone to give our customers the undivided attention necessary to fully address their needs and to answer any questions they may have. We encourage our customers to call us anytime and, out of respect for their time, always answer phone calls personally.
An account manager, with both a company vehicle and a company cell phone, is assigned to each account. They are instructed on the exact protocol, per the business guidelines and the bid specifications, to properly manage the particular account. They monitor the quality of work and supervise the crew at each building. The account manager personally sees the customer as frequently as once a week and may be on-site several times a week, as needed. By design, the work load of each account manager is kept light enough that they can prioritize the customer and spend more time at each account. They personally deliver paper goods, chemicals, and equipment to the cleaning staff and ensure they are never without any item necessary to provide proper and thorough cleaning. The account manager promptly addresses any special requests or issues that may arise and follows up with the customer immediately afterwards to ensure that everything has been handled to their complete satisfaction.